Effective Date: 01/July/2025 Business Address: Mississauga, Ontario, Canada 1. Commitment to Your Privacy Conscious Survival Guide Inc. (“CSG”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access our website, digital content, coaching and mentorship services, and leadership training programs (collectively, the “Services”). By using this website, you consent to the terms of this policy. If you do not agree, please do not use our Services. 2. Information We Collect We may collect the following types of information: a. Personal Information You Provide This may include: + Your name, email, phone number, billing address, and location + Responses to surveys, quizzes, intake forms, or coaching questionnaires + Details you voluntarily share in mentorship, coaching calls, or private sessions + Your preferences, goals, or communication history b. Automatically Collected Information When you use our site, we may collect non-personal data such as: + IP address + Device type and browser + Operating system + Time of access and referral URLs + Interaction with site elements (pages visited, clicks) We use cookies and analytics tools (e.g., Google Analytics) to understand usage and improve your experience. 3. How We Use Your Information Your information is used for the following legitimate purposes: + To provide, personalize, and improve our Services + To communicate with you about sessions, updates, and promotions + To process payments (via secure third-party providers like Stripe or PayPal) + To understand customer interests and refine our offerings + To comply with applicable laws or respond to legal requests We do not sell, rent, or lease your personal information to third parties. 4. Strict Prohibition on Sharing Private Content We respect your confidentiality and expect the same in return. You agree not to record, distribute, share, quote, publish, or upload any part of private mentorship calls, content, emails, or coaching interactions, including: + The name, image, voice, or likeness of Madusha Ranaweera + Any private comments made during coaching, mentoring, or group sessions + Coaching methods, psychological frameworks, or proprietary session strategies + Any screenshots, video clips, or quotes taken from CSG materials or interactions Any violation of this clause will be considered a breach of contract and may lead to immediate termination of access without refund, and legal action where necessary. 5. Third-Party Services We may use trusted third-party tools (e.g., Kajabi, Stripe, Zoom, Google Forms) to operate our services. These platforms may collect your information according to their own privacy policies. We are not responsible for the data practices of these external providers. However, we do our due diligence to partner with secure, privacy-conscious platforms. 6. Cookies & Tracking We use cookies to improve your browsing experience, store preferences, and analyze site traffic. Cookies do not collect personal data unless you’ve explicitly provided it. You may disable cookies via your browser settings. Some features of our site may not function properly if cookies are disabled. 7. Security of Your Information We implement appropriate technical and organizational safeguards to protect your personal data. However, no internet transmission is 100% secure. By using our site, you acknowledge that you transmit data at your own risk. We do not store full payment details (such as credit card numbers). All transactions are securely processed by PCI-compliant third-party providers. 8. Children’s Privacy We do not knowingly collect data from individuals under the age of 18. If we become aware that a minor has submitted personal information, we will delete it promptly. If you are a parent or guardian and believe your child has provided data to us, please contact us at info@conscioussurvivalguide.com. 9. Your Rights & Choices You have the right to: + Access, update, or correct your personal data + Request deletion of your information (where legally permissible). + Opt out of promotional emails at any time via unsubscribe link or direct request + Request a copy of the data we hold about you For any privacy-related requests, contact us at: info@conscioussurvivalguide.com 10. Opt-In Communications By signing up for our Services, courses, or newsletter, you consent to receive communications from us. These may include booking confirmations, updates, and occasional promotional content. You can opt out at any time via the unsubscribe link or by emailing us. 11. External Links Our website may contain links to third-party sites. We are not responsible for their content, privacy practices, or security. We encourage you to review their privacy policies before submitting personal information. 12. International Data Transfers If you are accessing our services from outside Canada, please be aware that your information may be stored or processed in Canada or in jurisdictions with different data protection laws. By using our site, you consent to the transfer of your information to these locations. 13. AI Training and Data Usage Restrictions Your data will never be used to train any machine learning model or AI system without your explicit written consent. CSG does not permit third-party vendors or analytics providers to repurpose or analyze your data beyond what is necessary for direct service delivery. 14. Policy Updates This Privacy Policy may be revised occasionally to reflect changes in legal requirements or business practices. Updates will be posted on this page with a new “Effective Date.” Continued use of our Services after changes constitutes your acceptance of the revised policy. 15. Contact Information If you have questions about these Terms: 📧 info@conscioussurvivalguide.com 📍 Mississauga, Ontario, Canada